Map your front desk
We sit with your team and document the questions, callers, carriers, workflows, and exceptions that actually reach your phones.
Built for independent insurance agencies
Every call answered.
Nothing your staff wouldn’t say.
A 24/7 phone front desk built from your approved answers and handoff rules. It handles routine questions, captures service requests, and connects sales opportunities to a licensed producer.
Prefer to hear it?Call the live demo:- English + Spanish
- Live producer handoff
- Approved-answer registry
- After-hours intake
Caller
“We’re buying a second car. Can you give me a quote today?”
Avery • AI front desk
“I never quote a price, but I can connect you with a licensed producer now.”
Sales opportunity detectedLive handoff to licensed producer
Connecting…
Answerapproved agency FAQs
Captureservice and claim intake
Recognizesales and risk signals
Connectthe right licensed person
Interactive demo
Put the guardrails to work.
Ask the demo the same questions your staff hears every day. Watch what it answers, what it captures, and when it gets a licensed person.
Avery is ready
Approved demo registry
Approved answer
Handled from the agency registry
Demo data only. Do not enter policy numbers, payment details, or personal information.
Built around your agency
Your procedures in. Consistent calls out.
There is no generic insurance script. Your licensed principal approves the exact facts, phrases, and handoff rules before a caller hears them.
Approve every answer
Your principal reviews a versioned answer registry. If a response is not in it, the agent says so and gets a person.
Run calls under rules
Sales, complaints, coverage questions, sensitive data, and uncertainty trigger the handoff path you selected.
Review and improve
Every call creates a redacted summary and outcome so the agency can tune FAQs, routing, and staffing with evidence.
Your answer registry
Not in the registry? It doesn’t improvise.
Each answer is versioned, dated, and tied to an approver. That keeps the front desk useful without turning it into an unlicensed producer.
- Agency facts and hours
- Carriers and lines written
- Billing and claims contacts
- Document-request procedures
- Trigger phrases and handoff rules
ANSWER REGISTRY✓ Approved
QuestionHow do I get a certificate?
Approved response
Capture the holder, project, requested wording, additional-insured request, and deadline. A licensed team member reviews and issues it.
The useful kind of limited
Designed to know where its job ends.
Call automation should create capacity—not new regulatory exposure. Consequential decisions stay with licensed people.
✓What it can do
- Answer approved agency FAQs
- Capture contact and intake details
- Open service and certificate requests
- Recognize sales and risk signals
- Transfer or schedule a callback
- Create a redacted call summary
×What it will never do
- Quote a premium or say “you’re covered”
- Bind, change, or cancel a policy
- Take a card or Social Security number
- Interpret coverage, limits, or fault
- Pretend to be a human
- Guess when an answer is not approved
A better first touch
What happens on common calls.
The caller gets a clear next step, while your staff gets the useful facts—without replaying the whole conversation.
Caller needsFront Desk actionYour team receives
A new quoteCaptures contact, lines, carrier/renewal timing; never quotes.Live sales alert + calendar hold
Policy serviceCaptures requested change and routes to licensed staff.Assigned ticket + summary
A certificateCollects holder, project, wording, additional insured, and deadline.Deadline-flagged ticket
A claimCaptures event basics, checks urgency, routes to person or carrier line.Risk alert + redacted intake
A billing questionRoutes to the carrier channel or books a rate-review callback.Callback request + reason
Founding-agency offer • Georgia
Prove it on your calls for 60 days.
We are opening three founding-agency spots for a structured pilot and case study. You keep control of every answer, escalation, and go-live decision.
- ✓ No setup fee for the first three agencies
- ✓ English and Spanish intake
- ✓ One call flow, approved-answer registry, and live handoff
- ✓ Weekly review during the pilot
- ✓ Cancel anytime during the 60-day pilot
Agency fit check
Tell us where the phones create pressure.
We’ll use call volume, team size, timing, and the problem you are solving to decide whether the founding pilot is a strong fit.
Usually a strong fit
Independent agencies with missed or after-hours calls, recurring service questions, and a licensed producer ready to take qualified handoffs.
Prefer a direct conversation?
(470) 238-9426
contact@vectisco.ai
01AI disclosure
The caller is told they are speaking with an AI assistant.
02Consent-aware intake
Recording or transcription notice is built into the greeting.
03Minimal data
Payment cards and Social Security numbers are refused and redacted.
04Human authority
Licensed staff own policy decisions and coverage conversations.